HERO Software alternativeLooking for a HERO Software alternative? Here it is.

In three steps. First you ask us for a test instance and tell us briefly what your business does — we set it up for your trade, with the terms, units and templates you already know. Second you try it with your own data; if it fits, you receive an individual written offer stating the purchase price, the form of operation and the scope of the fine-tuning. Third we set up your installation together with you. HERO can be cancelled normally at the end of your contract — the switch happens before that, so no gap appears.

As far as HERO releases it. Master data (customers, suppliers, articles), job data and PDF documents can be exported in most cases; we test the export on a subset before the offer and tell you honestly what can be carried over cleanly and what cannot. Anything that does not export cleanly — internal links or special fields — we discuss openly upfront.

Then we switch them off. krafteq Handwerk is divided into areas that can be switched on and off per installation — switching one off removes it from navigation and interface, the data stays, and the decision is reversible. A business with no tender work never sees GAEB. What that means per trade is on the trade pages — for the roof, for instance, the measurement software for roofers with part-surfaces, dormers, valleys and junctions.

Yes. The interface is built for smartphone and tablet and runs in the browser, with no app-store installation. Office and site deliberately see different things: the office sees the full scope, the site a lean slice with the day view, measurements, hours and receipts — no prices, no customer data, no settings. That split is enforced on the server, not just hidden in the menu. And because we do not bill per head, a seat for your crew costs no extra licence.

That is the normal case. Contracts typically run yearly with a notice period — we work around your date and plan the switch so your own installation is productive beforehand. A parallel-run period is common and easy to plan; during that window you pay both, afterwards only the operation of your own installation.

With operation by krafteq the servers run in the EU, with daily backups, encryption in transit and at rest, a separate installation per customer and a data processing agreement under Art. 28 GDPR. Security updates, support and maintenance run through the annual operation service. If you have your own IT, you run the software yourself instead — the containers are standard and portable. The difference from the subscription model is not the security level but the control: data location and the timing of an update sit with you, not with the vendor.

Your installation is your own, not access to our system. The software runs in standard containers and can be moved to another operator or your own server. If you self-host, the software, source code and data are with you — you do not depend on us. If krafteq operates it, you can switch to self-operation at any time; we then hand over images, operating documentation and source code. With a subscription, by contrast, use is tied to the running contract: when the subscription ends, access ends.

You tell us briefly what your business does via the request form; we get back to you within one working day as a rule with one or two quick questions and set up your test instance by hand — usually within three working days, no sales call. You try with your own data whether it fits. Only after that do we talk about an offer. No contract, no upfront payment, no obligation.

Contract language is German. The terms in your written offer and our German terms and conditions (AGB) govern; this page describes the model and is not a contract.