Custom software for your hospitality business — fixed price, no subscription
Reservations in one app, orders in a second, staff planning in a third, and every month another invoice for add-on modules. krafteq builds you one system that fits your concept instead — custom-developed, in our own house, at a fixed price. The path there is short and predictable at every step: a free initial consultation, a short paid analysis phase with a written scope, then the build at a fixed price. From Leverkusen, for restaurants, cafés, bars and delivery services across Germany.
We do not have a standard hospitality product on the shelf — for hospitality we build custom. But wherever your processes can be expressed with what we have already built, your project does not start from zero. That lowers risk and price, and we check it in the initial consultation.
AudienceRecognise yourself?
We build for German hospitality businesses whose owners have had enough of tool sprawl and monthly invoices for add-on modules. These five situations are the most common:
Several tools that do not talk to each other
Reservations in one tool, sales in your POS, staff planning in a third, accounting in a fourth. Hours are lost to double entry — and at month's end several invoices arrive instead of one.
The add-on modules are getting out of hand
The base licence was cheap. But mobile app, delivery integration, reservation module, multiple locations — everything costs extra, and every price increase hits you again.
Standard software does not fit your concept
You run a specialty restaurant, a pop-up, a food truck or a catering business. Your processes are not foreseen in the standard configuration of the large vendors. Customisations get expensive, or they are simply not possible.
Your POS stays — everything around it gets simpler
A cloud POS already covers sales. What is missing is the connection to reservations, pre-orders, inventory, staff planning and reporting — without yet another add-on subscription.
You want the source code in your own hands
You pay every year and end up owning nothing. With custom development it is different: what we build only for you belongs to you — the source code can be handed over in full. It has no reuse value for us, which is why the rule is fair rather than arbitrary.
Your processes as your own software
In a free initial consultation we place your situation and say openly whether a system of your own pays off for you. No sales pressure, no obligation.
- Free & non-binding
- An honest assessment
How it worksFour steps to your own software
No open-ended consulting contract, no time-and-materials billing. You buy something small first — the analysis — and know afterwards what the build will cost.
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Free initial consultation
30 to 60 minutes. You describe your business and the processes you want to digitise. We place it: does your existing solution carry you with one addition, is this a system of your own, or does it simply not pay off for you? We say the last answer out loud too.
Free and non-binding. No sales pressure.
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Paid analysis phase
Short, at a fixed price. We record your processes, clarify the interfaces to POS, accounting and delivery platforms, and write down the scope. The result is a written scope and a fixed-price quote for the build.
The scope is yours to keep — even if you do not continue afterwards.
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Fixed-price build
Built in our own house, with our own toolchain, in short stages with demos. Whatever is inside the agreed scope gets built; new scope gets its own quote instead of a quiet slip in the timeline.
A fixed price per milestone instead of an open hourly bill. The source code can be handed over to you in full.
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Fine-tuning and operations
Whatever turns out not to fit in day-to-day work, we adjust — fine-tuning after go-live is included, with its extent recorded in your quote beforehand. After that, operations run as an annual service with us, or under your own steam.
Server operations, security updates, backups and support included — or self-operation, exactly as you prefer.
FunctionsWhat we typically build for hospitality businesses
Hospitality software at krafteq is assembled from finished building blocks that we adapt to your business. These seven functions appear in practically every project — what exactly you need we clarify in the initial consultation and the analysis phase. We do not build POS systems; existing cloud POS systems are connected through their interface.
Reservations & table management
Online reservations via your website, day overview for the service team, real-time table occupancy, guest reminders by email or SMS, protection against no-shows.
Order system & kitchen ticket
Mobile order taking at the table (tablet or smartphone), automatic forwarding to kitchen and bar, status tracking, optional self-ordering via QR code.
Delivery & online orders
Your own online shop for pickup and delivery — with no commission to a delivery platform. Optionally connected to Lieferando, Uber Eats or Wolt for additional reach.
Staff planning & time tracking
Shift planning, staff availability, an hours account per person, absence management. Your people see schedules and hours on their phone.
Inventory & ordering
Goods receipt entry, stock per location, automatic order suggestions at minimum stock, supplier orders in one click. Optional recipe costing for food cost control.
Regular guests & guest data
Guest profiles with preferences and allergies, birthday reminders, loyalty points, targeted communication. GDPR-compliant with explicit consent.
Reporting & accounting handover
Revenue overviews from connected systems, order and reservation data, staffing analyses, and clean handovers to DATEV or Lexware Office. Tax-specific cash register exports remain the responsibility of your POS system.
What you getFour building blocks — in every krafteq delivery
Every project delivers not only your software but the complete operation around it. Standardised, secure, able to grow — and precisely for that reason affordable for a single business.
Your own business software
Built for your business and your real processes, fully documented, at a fixed price after the analysis phase. With custom development the source code can be handed over to you in full — what we build only for you belongs to you. The software runs in standard containers and is portable to any other provider.
Operations — with us, with you, or fully offline
Server operations in Germany (EU fallback available) as an annual service: security updates, daily backups, monitoring, support, GDPR-compliant operations with a data processing agreement, TLS and your own domain. Alternatively you operate it yourself — or entirely inside your own network, with no internet connection.
Customer portal for working together
A central interface for your relationship with krafteq: build status, contracts and DPA, change requests with their progress, invoices, backup status. No more scattered email threads. It is expressly not a portal for your own guests.
Logins and security from day one
Centralised sign-in, multi-factor authentication, roles, a complete audit trail and strict tenant separation — based on Keycloak, open source and operated in the EU. Optional single sign-on against Microsoft 365 or Google Workspace.
Comparisonkrafteq vs. Lightspeed, orderbird, ready2order & Co.
The established subscription vendors are solid software — for standard businesses, with standard processes, for a standard fee. For hospitality businesses with processes of their own, the maths works out differently. We deliberately name no amounts here: your scope decides, and we only know it after the conversation.
| krafteq custom development | Lightspeed / orderbird / ready2order | GastroSoft / vectron | |
|---|---|---|---|
| Model | One-off fixed price plus operations | Subscription, usually per user | Licence plus annual maintenance |
| Billing | Per business, not per head | Per user or workstation, modules extra | Varies by vendor |
| Right of use | Unlimited in time — the software stays usable | Ends with the subscription | Usually perpetual, updates via maintenance |
| Source code | With custom development, full handover is possible | No | No |
| Fit to your processes | Built for your business | Settings within the standard product; the vendor states the specific scope | Settings within the standard product; the vendor states the specific scope |
| Your own installation | Yes — your own database, your own domain, offline on request | No — a shared system | Varies by vendor |
| POS integration | Cloud POS systems with an interface; offline systems after analysis | Their own POS system | Their own POS system |
Competitor details are based on the publicly available offerings of the respective vendors and can change. What applies to your business we check together in the initial consultation.
Instead of comparing — talk to us
A comparison on paper achieves less than 45 minutes spent on your real processes. Free and non-binding.
- Free & non-binding
- 30–60 minutes
TrustBuilt with the rigour of a German engineering partner
krafteq is a German GmbH based in Leverkusen. We have served industrial clients for years — and bring the same engineering standards to a hospitality project.
krafteq GmbH, Leverkusen
A German company in the Rhineland. A fixed, German-speaking contact in Germany — not a call centre. On-site meetings possible, fully remote equally so.
Security built into the process
Code review on every change, secrets management with HashiCorp Vault, SBOM generation, vulnerability scanning on every container.
European providers, Art. 28 GDPR DPA
Operations run on servers of European providers — Hetzner, OVHcloud or IONOS, depending on requirements — in Germany or the EU. An Art. 28 GDPR data processing agreement as standard, encryption in transit (TLS 1.2+) and at rest. Which sub-processors are involved and which safeguards apply is set out in the DPA and the TOMs — readable, not merely asserted.
Built by experienced senior engineers
Every specialist brings 10+ years of hands-on experience. We deliberately take on few projects at a time — care beats volume.
FAQFrequently asked questions
A trades business? Then there is a standard product.
For trades businesses with 5 to 50 employees we have a standard system: krafteq Handwerk — bought once instead of rented monthly, your own installation, fine-tuning after go-live included. Considerably cheaper than a custom project.
See krafteq HandwerkLet us talk about your business.
Book a 30- to 60-minute initial consultation. You describe your situation, we give an honest assessment — even if the answer is: an existing subscription product fits you better. No sales pitch, no obligation.
- Free
- Non-binding
- 30–60 minutes